Front of House Team Member
4 weeks ago
Job Title : Front of House Assistant Hours : 16 per week Rate of Pay : 11.44 ph Location : Brindleyplace
Are you a people person with a passion for organisation and customer service? Bannatyne Health Club is looking for a friendly and efficient Front of House Assistant to join our team. Our Perks:
- B-Fuelled - complimentary lunch or breakfast
- Flexible schedule
- 28 days annual leave increases with tenure
- Free gym membership
- Complimentary gym membership for another person (after 2 years service)
- Discounted Spa Treatments - 30%
- Discounted Spa Goods - 20%
- ELEMIS Products
- Discounted Meals and Beverages - 50% cafe/bar
- Career & Personal Development training
- Mental Health, Well-Being and EAP Services
- Length of Service Awards
- Staff Awards and Bonuses
- Discounted entertainment and shopping
A typical day in the life of a Front of House Assistant:
- Greet and welcome guests with a friendly and professional demeanour
- Dealing with emails, phone calls and face to face queries
- Prepare and serve a variety of beverages and light snacks efficiently (If your site has a cafe bar)
- Manage spa bookings and appointments, ensuring a smooth scheduling process
- Handle guest inquiries providing information about spa services, treatments and products
- Process payments and manage the reception area efficiently
- Assist with the promotion of spa services, special offers and retail products
- Ensure the reception area is clean, tidy and inviting at all times
- Coordinate with Spa Therapists and other staff to ensure seamless service delivery
- Ensure all visitors to the site are logged correctly including contractors and guest passes
- Undertake all relevant training required for the role
What we are looking for:
- Have strong interpersonal and communications skills and a customer focused attitude
- A genuine passion for health, wellness and customer service
- Excellent organisational skills and multitasking abilities
- The ability to establish rapport, build trust and demonstrate credibility
- Ability to work flexible hours, including weekends and holidays
It would be desirable if you had proven experience in a receptionist or customer service role, preferably in the hospitality industry. It would also be beneficial if you were proficient in using booking systems and basic computer skills.
Why Bannatyne Health Club? Bannatyne Health Club is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you'll be the first point of contact for our guests, setting the tone for their entire experience. You'll work in a serene environment, surrounded by a team dedicated to making a difference in people's lives.
-
Front of House Team Member
4 weeks ago
Birmingham, Birmingham, United Kingdom German Doner Kebab Full timeFront of House Team MemberJob SummaryWe are seeking a highly motivated and enthusiastic Front of House Team Member to join our team at German Doner Kebab. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, ensuring a seamless dining experience for our guests, and contributing to the overall...
-
Front of House Team Member
4 weeks ago
Birmingham, Birmingham, United Kingdom Nuffield Health Full timeAt Nuffield Health, we're looking for a Front of House Team Member to join our team at our Birmingham Rubery Fitness Centre.This is a great opportunity to work in a friendly, relaxing and professional environment, providing exceptional and efficient customer service to everyone who visits our club.As a Front of House Team Member, you'll be responsible for...
-
Front of House Team Member
4 weeks ago
Birmingham, Birmingham, United Kingdom Stonegate - Bars & Venues Full timeFront of House Team Member RoleWe are seeking a Front of House Team Member to join our team at Rosies. As a Front of House Team Member, you will be responsible for welcoming and engaging every guest, ensuring the highest quality of service.Key Responsibilities:Prepare and serve high-quality food and drinkMake recommendations to elevate guest...
-
Front of House Team Member
1 month ago
Birmingham, Birmingham, United Kingdom German Doner Kebab Full timeFront of House Team Member - German Doner KebabWe are seeking a skilled and enthusiastic Front of House Team Member to join our team at German Doner Kebab. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that every guest has a memorable experience.Key Responsibilities:Provide...
-
Front of House Team Member
4 weeks ago
Birmingham, Birmingham, United Kingdom whitbread Full timeFront of House Team MemberWe're seeking a Front of House Team Member to join our team at Premier Inn in Rubery. As the friendly face of our hotel, you'll use your customer service skills to welcome guests and make their stay with us unforgettable.Key Responsibilities:Provide exceptional customer service to our guestsWork collaboratively with the housekeeping...
-
Front of House Team Member
3 weeks ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeAt The NEC Group, we're seeking a skilled Front of House Team Member to join our team at Farnborough International Exhibition & Conference Centre.This exciting opportunity involves providing exceptional customer service, working well in a team, and ensuring a professional and efficient catering delivery to our customers.As a Front of House Team Member,...
-
Front of House Team Member
3 weeks ago
Birmingham, Birmingham, United Kingdom Elior Full timeJob Overview:We are seeking a skilled Front of House Assistant to join our team at Elior, a leading contract caterer in the UK. As a Front of House Assistant, you will play a critical role in ensuring the smooth operation of our front-of-house area, providing exceptional customer service, and contributing to the success of our...
-
Front of House Team Member
3 weeks ago
Birmingham, Birmingham, United Kingdom Elior Full timeJob Summary:We are seeking a skilled and enthusiastic Front of House Assistant to join our team at Elior. As a Front of House Assistant, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming environment for our customers, and contributing to the smooth operation of our front of house area.Key...
-
Front of House Team Member
3 weeks ago
Birmingham, Birmingham, United Kingdom whitbread Full timeFront of House Role OverviewWe're currently recruiting for a Front of House Team Member to join our team at Premier Inn in Rubery. As the friendly face of our hotel, you'll use your passion for customer service to deliver an exceptional experience for our guests.Key Responsibilities:Provide a warm welcome to our guests and ensure their stay is comfortable...
-
Front of House Team Member
4 weeks ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeAt The NEC Group, we're seeking a skilled Front of House Team Member to join our team at Farnborough International Exhibition & Conference Centre.This is an exciting opportunity to be part of a world-class events team, delivering exceptional customer experiences and supporting a wide range of hospitality events and conferences.As a Front of House Team...
-
Front of House Team Member
3 weeks ago
Birmingham, Birmingham, United Kingdom Stonegate - Bars & Venues Full timeFront of House Team Member RoleWe are seeking a Front of House Team Member to join our team at Rosies in the West Midlands. As a Front of House Team Member, you will be responsible for welcoming and engaging every guest, ensuring the highest quality of service.Key Responsibilities:Prepare and serve high-quality food and drinkMake recommendations to elevate...
-
Front of House Team Member
4 weeks ago
Birmingham, Birmingham, United Kingdom Gather & Gather Full timeFront of House Assistant Opportunity At Gather & Gather, we are passionate about great food and great coffee, and we're looking for a Front of House Assistant to join our team. As a Front of House Assistant, you will be responsible for serving customers to the highest standard, creating strong relationships with our customers, and ensuring their orders are...
-
Front of House Team Member
4 weeks ago
Birmingham, Birmingham, United Kingdom Elior Full timepbJob Summary:/b/ppWe are seeking a highly motivated and customer-focused Front of House Assistant to join our team at Elior. As a Front of House Assistant, you will play a critical role in delivering exceptional customer service and ensuring a warm and welcoming environment for our customers./ppbKey Responsibilities:/b/pulliEnsure the front of house area is...
-
Front of House Team Member
4 weeks ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeAre you passionate about delivering exceptional customer experiences? Do you have a flair for providing top-notch hospitality services? We're seeking a skilled Front of House Team Member to join our team at Farnborough International Exhibition & Conference Centre.This exciting opportunity will see you working in a fast-paced environment, providing a warm and...
-
Front of House Team Member
2 weeks ago
Birmingham, Birmingham, United Kingdom Stonegate - Bars & Venues Full timeFront of House Team Member RoleWe are looking for a Front of House Team Member to join our team at Rosies in Broad Street, Birmingham. As a Front of House Team Member, you will be the first point of contact for our guests and will play a key role in delivering an excellent customer experience.Key ResponsibilitiesWelcome and engage every guest, ensuring the...
-
Front of House Team Member
3 weeks ago
Birmingham, Birmingham, United Kingdom Slug & Lettuce Full timeAbout the Role:We are seeking a talented Front of House Team Member to join our dynamic team at Slug & Lettuce Sutton Coldfield. As a Front of House Team Member, you will be the face of our establishment, providing exceptional customer service and ensuring our guests have a memorable experience.Key Responsibilities:Welcome and engage every guest, ensuring...
-
Front of House Team Member
4 weeks ago
Birmingham, Birmingham, United Kingdom German Doner Kebab Full timeFront of House Team MemberWe are looking for a Front of House Team Member to join our team at German Doner Kebab. As a Front of House Team Member, you will be the driving force behind delivering exceptional guest service and ensuring every guest leaves the restaurant having had a great experience.Key Responsibilities:Support and work as part of a team to...
-
Front of House Team Member
4 weeks ago
Birmingham, Birmingham, United Kingdom Bannatyne Full timeAbout the Role:We are seeking a friendly and efficient Front of House Assistant to join our team at Bannatyne. As the first point of contact for our guests, you will set the tone for their entire experience.Key Responsibilities:Greet and welcome guests with a professional demeanor.Manage spa bookings and appointments, ensuring a smooth scheduling...
-
Front of House Team Leader
3 weeks ago
Birmingham, Birmingham, United Kingdom German Doner Kebab Full timeJob OverviewThe ideal candidate for this role will possess excellent leadership skills, the ability to motivate and train team members, and a passion for delivering exceptional customer service.Key ResponsibilitiesOversee and manage the Front of House area at a German Doner Kebab RestaurantEnsure guest service meets company standards and strong customer...
-
Front of House Team Member
4 weeks ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeAt The NEC Group, we're seeking a skilled Front of House Team Member to join our team at Farnborough International Exhibition & Conference Centre.This exciting opportunity will see you working in a fast-paced environment, delivering exceptional customer service and supporting a wide range of hospitality events and conferences.As a key member of our team,...