Front of House Team Member
2 months ago
We are seeking a highly motivated and customer-focused individual to join our Front of House team as a Front of House Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming environment for our customers, and contributing to the overall success of our cafe.
Key Tasks:- Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Assist customers with their orders, ensuring accuracy and efficiency in a fast-paced environment.
- Prepare and serve a variety of coffee drinks, adhering to our high standards of quality and presentation.
- Operate coffee-making equipment, including espresso machines and grinders, maintaining a clean and safe working environment.
- Maintain high standards of cleanliness and sanitization, adhering to our health and safety policies.
- Handle cash transactions and operate the till, accurately processing customer payments and maintaining a secure environment.
- Assist with stock management and inventory control, ensuring accurate stock levels and minimizing waste.
- Support the kitchen and service teams as required, contributing to the smooth operation of our cafe.
As a Front of House Assistant with CH&CO, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a range of benefits and development opportunities to support your career growth and well-being.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Eye care
- A great wellbeing strategy, including access to our Employee Assistance Programme and salary finance
- Family friendly support
- Holiday purchase scheme
- Regular social events and communication with our leaders
- Volunteering days
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
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