Front of House Team Member

4 weeks ago

Birmingham, Birmingham, United Kingdom Elior Full time
Job Title: Front of House Assistant

We are seeking a highly motivated and customer-focused individual to join our team as a Front of House Assistant. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming environment for our residents and guests.

Responsibilities:
  • Ensure the front-of-house area is clean, tidy, and well-presented at all times.
  • Provide accurate and up-to-date information about our menu and special offers to customers.
  • Operate the till point efficiently and accurately, following all procedures and protocols.
  • Assist with the smooth operation of equipment and report any maintenance issues promptly.
Requirements:
  • Excellent communication and interpersonal skills.
  • A genuine interest in providing exceptional customer service.
  • Ability to work effectively as part of a team.
  • Previous experience in a customer-facing role, preferably in the hospitality or food service industry.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • A supportive and inclusive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

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