Amazon Key Account Manager
4 weeks ago
A challenging role has become available for a Key Account Manager to join our team at MacGregor Black. As a Key Account Manager, you will be responsible for the continued growth of the company's Amazon account.
Your primary focus will be developing and strengthening relationships with Amazon's retail category and advertising teams, implementing effective sales strategies and driving revenue growth with a 360 view of Amazon.
Key Responsibilities- Serve as the primary point of contact with Amazon's retail category, and advertising teams, fostering strong cross-functional relationships.
- Maximise new business opportunities while staying informed about market trends and competitive activities.
- Develop, deliver, and execute a joint business plan with all E-com strategic customers, including clear contingency strategies to meet business objectives.
- Oversee and manage Amazon Vendor Services (AVS) performance, ensuring alignment with internal metrics and goals.
- Act as a key stakeholder in retailer negotiations, ensuring favorable terms and outcomes.
- Support the definition of total channel budgets, targets, and strategies for the E-com channel, aligned with annual objectives, market trends, and promotional plans.
- Own day-to-day forecasting, stock management, and Sales & Operations Planning (S&OP) processes for the e-com channel.
- Manage the Gross-to-Net (GTN) investment mix, including deal planning, terms negotiations, and AMS budget allocation.
- Ensure the collection of consistent, accurate data and statistics, working with internal and external teams to maintain efficiency across all locations.
- Prepare and present weekly and monthly reports, presentations, and management updates.
- Monitor and report on relevant competitor sales and marketing activities.
- Uphold the highest standards of integrity for the brand and company in all operational areas of sales.
- Drive a 360° approach to Amazon's business model opportunities (hybrid, seller, vendor), with a focus on advertising and strategic development.
Requirements for the role include a deep understanding of Amazon's processes, metrics, and best practices, with at least 3+ years of hands-on experience working with Amazon.
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