Account Director
5 days ago
Amazon Online UK Limited operates at the intersection of advertising and e-commerce, offering advertisers a rich array of innovative advertising solutions across Amazon's mobile and desktop websites, proprietary devices, and the Amazon DSP.
We believe that advertising, when done well, can enhance the customer experience and generate a positive return on investment for our advertising partners.
Job Summary:
We are hiring a Senior Strategic Account Manager to deepen our relationships with medium to large advertisers. This role requires strategic as well as consultative digital expertise to optimize value and impact for advertisers.
You will leverage Amazon's proprietary data to provide tailored strategies spanning Amazon's suite of products to meet your customer's business goals. This role drives customer success through close partnership and innovations with Amazon sales, creative, operations, product, and retail teams.
Responsibilities:
- Use knowledge of Amazon Ads full-funnel ad products and measurement to craft tailored proposals for customers.
- Hit or exceed revenue targets for assigned book of business.
- Achieve assigned non-revenue business objectives and goals.
- Own all facets of the account management process for medium to large accounts, and develop strategic relationships with key points of contact.
- Develop annual brand and media strategies that map to customer objectives in partnership with the account team.
- Use first-party and third-party insights to build campaign-level recommendations that lead to revenue outcomes or increased customer satisfaction.
- Advocate for customers internally, and utilize internal resources, to drive customer success.
- Educate advertisers on performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights.
Education: Bachelors degree
Skills and Qualifications:
- Relevant experience in a client-facing role, including but not limited to digital marketing and analytics.
- Proven track record of delivering revenue results and significantly contributing to customer success.
- Strong inter-personal, team-working skills with experience developing customer relationships and influencing key decision-makers.
- Excellent presentation and communication skills (written and verbal).
- Good judgement and ability to use large datasets to solve problems that span business and technology.
- Excellent organizational skills and ability to prioritize, to succeed in a fast-paced, ever-changing business.
Travel Requirements: Able to travel to customer offices
Salary Range: £60,000 - £80,000 per annum
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