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Transportation Account Manager
1 month ago
Amazon Freight is a cutting-edge B2B service within Amazon Transportation Services in Europe. This innovative solution enables external businesses, known as shippers, to leverage Amazon's transportation technology and network to transport products in bulk across Europe. With its rapid growth and scalability, Amazon Freight is poised to revolutionize the logistics industry.
Account Manager RoleWe are seeking a highly skilled Account Manager to join our Amazon Freight team. As an Account Manager, you will be responsible for developing strategic portfolios through relationship building, engagement activities, and ensuring a superior customer experience. You will analyze market data to identify trends and opportunities, utilize your extensive network of relationships to gather market intelligence, and execute on business development opportunities.
Key Responsibilities- Nurture and grow an existing portfolio of strategic shippers, achieving volume goals with exceptional service.
- Maintain high engagement levels from strategic customers, proactively identifying challenges they face.
- Identify and lead complex projects or initiatives to solve customer pain points and enhance experience.
- Effectively communicate ideas, both verbally and in writing, to diverse audiences, including crafting narratives, business cases, and strategic documentation.
As part of Amazon Transportation Services, you will be welcomed into a diverse team that plays a pivotal role in our success. Our team leverages air, sea, and road transport, as well as sortation centers equipped with the latest technology, to drive maximum efficiency in Amazon's transport operations. We capture data and utilize it to inform decisions, driving growth and innovation.
BASIC QUALIFICATIONS- Bachelor's degree or equivalent.
- Experience using data and metrics to drive improvements.
- Background in business development, partner development, sales, or alliances management.
- Proven experience in end-to-end delivery and communicating results to senior leadership.
- Experience in stakeholder management, handling multiple stakeholders at various levels of the organization.
- Experience setting up and managing a sales pipeline.
- Proficiency with sales CRM tools, such as Salesforce or similar software.
- Experience in online advertising or high-tech products/services.