Customer Service Coordinator
3 days ago
We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Freejobquotes.co. As a key member of our customer care team, you will be responsible for managing customer accounts, processing payments, and updating account details.
The ideal candidate will have excellent communication skills, a keen eye for detail, and strong numerical skills. Previous experience in administration or accounts roles is advantageous, but not essential. We offer a competitive salary of £13,000 - £15,000 per annum and a comprehensive benefits package.
**Job Description:**
• Manage customer accounts, including processing payments and updating account details
• Provide exceptional customer service through clear and empathetic communication
• Work collaboratively with the customer care team to achieve sales and customer satisfaction targets
• Develop and maintain accurate records of customer interactions and transactions
• Maintain up-to-date knowledge of company products and services to provide informed advice to customers
**Required Skills and Qualifications:**
- Highly organized and detail-oriented individual
- Excellent communication and interpersonal skills
- Strong numerical skills and accuracy
- Ability to work in a fast-paced environment and meet deadlines
**Benefits:**
- Competitive salary of £13,000 - £15,000 per annum
- Comprehensive benefits package, including two salary reviews per year and up to 33 days holiday
- Ongoing training and development opportunities
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