Customer Service Coordinator

3 days ago


Manchester, United Kingdom Freejobquotes.co. Full time

We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Freejobquotes.co. As a key member of our customer care team, you will be responsible for managing customer accounts, processing payments, and updating account details.

The ideal candidate will have excellent communication skills, a keen eye for detail, and strong numerical skills. Previous experience in administration or accounts roles is advantageous, but not essential. We offer a competitive salary of £13,000 - £15,000 per annum and a comprehensive benefits package.

**Job Description:**

• Manage customer accounts, including processing payments and updating account details

• Provide exceptional customer service through clear and empathetic communication

• Work collaboratively with the customer care team to achieve sales and customer satisfaction targets

• Develop and maintain accurate records of customer interactions and transactions

• Maintain up-to-date knowledge of company products and services to provide informed advice to customers

**Required Skills and Qualifications:**

  • Highly organized and detail-oriented individual
  • Excellent communication and interpersonal skills
  • Strong numerical skills and accuracy
  • Ability to work in a fast-paced environment and meet deadlines

**Benefits:**

  • Competitive salary of £13,000 - £15,000 per annum
  • Comprehensive benefits package, including two salary reviews per year and up to 33 days holiday
  • Ongoing training and development opportunities


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