Service Desk Technical Assistant

3 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
Job Overview:

bet365 seeks an experienced Service Desk Technical Assistant to support our IT operations across various sites. This role offers an exciting opportunity to work in a fast-paced and dynamic environment, resolving technical issues and providing exceptional customer service.

The successful candidate will have excellent technical knowledge and communication skills, with the ability to troubleshoot complex technical problems and provide effective solutions. They will also be proficient in maintaining and administering user accounts, ensuring users have the necessary access to perform their roles.

Key responsibilities include:
• Providing remote technical support to employees
• Resolving technical issues efficiently and effectively
• Maintaining and administering user accounts
• Ensuring systems are up-to-date and secure

The estimated salary for this position is around £22,000-£32,000 per annum, depending on experience.

Becoming part of the bet365 team involves sharing your Personal Data in accordance with our Recruitment Privacy Policy.

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