Application Support and Development Manager
5 days ago
Job Overview
Movement 8 is looking for an experienced Application Support and Development Manager to join their team in London. As a key member of the organization, you will be responsible for managing a small team and overseeing the technical support of 3rd party web applications.
Responsibilities:
- Oversee the monitoring of ticket queues for 3rd party web applications
- Design and implement a more effective reporting structure
- Lead a small team of two
- Provide expert technical support to external customers and internal users
- Develop and manage release plans
- Identify opportunities to streamline processes and improve efficiency
Requirements:
- Proven experience in managing a small team
- Expert-level proficiency in SQL queries
- Experience supporting API applications
- Salesforce experience desirable
- Strong knowledge of MS Office and Windows
- Excellent communication and interpersonal skills
Salary Range: £65,000 - £85,000 per annum, depending on qualifications and experience.
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