Application Support Manager

1 week ago


London, Greater London, United Kingdom eClerx Full time

Job Title: Application Support Manager

">

We are seeking an experienced Application Support Manager to lead our global teams of application support developers. As a manager, you will be responsible for guiding the team members' career growth and day-to-day activities.

">

The ideal candidate will have a strong background in software development and excellent communication skills. You will serve as the point of escalation for support issues between the client and the help desk, and must be comfortable coding in Python or Java, debugging API calls, and writing quality-of-life snippets for clients.

">

This is a full-time, onsite position based in London with a competitive salary range of £80,000 - £110,000 per annum, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and generous paid time off.

">

In this role, you will be responsible for managing several teams of application support developers, supporting diagnostic and fixing coding issues within defined SLAs, working closely with the engineering team to drive resolution of client issues, influencing and suggesting improvements on the roadmap to enhance client experience, focusing on portfolio analytics, creating documentation, runbooks, and code snippets to share with clients and internal engineering teams, and executing on support issues while also building out the function and automating resolution of repeat issues.

">

About eClerx: eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech.

">

Requirements: Overall technology experience, must be comfortable coding in Python or Java, debugging API calls, writing quality-of-life snippets for clients, creating scripts for debug tooling, must have a basic knowledge of UI and API integration, hands-on experience with Python or Java, some coding experience in Java or Python, hand-on experience in a support role, experience or keen to learn about financial markets, strong analytical, problem-solving, and troubleshooting abilities, and strong oral and written communication skills with the ability to effectively communicate with both technical and non-technical audiences at all levels within technical and business organizations.



  • London, Greater London, United Kingdom Business Manager Full time

    Business Operations ManagerThis role involves providing administrative support to our Product, Tech & Data team. The successful candidate will have excellent communication and organizational skills, be able to manage multiple tasks, and maintain effective relationships with colleagues and stakeholders.Main ResponsibilitiesAction planning and stakeholder...


  • London, Greater London, United Kingdom Austin Fraser Full time

    About the RoleWe are seeking an experienced Application Support Manager to oversee the operations of our application support team.Key Responsibilities include:Managing the release process for applicationsDeveloping relevant metrics and measuresCollaborating with other IT management personnelEnsuring compliance with industry and regulatory policiesThe ideal...


  • London, Greater London, United Kingdom Opus Recruitment Solutions Full time

    **Job Description:** We are looking for a highly motivated and experienced Application Support Manager to join our team at Opus Recruitment Solutions. The successful candidate will be responsible for leading and managing a team of application support specialists, ensuring the optimal performance and availability of all enterprise applications.**Key...


  • London, Greater London, United Kingdom Opus Recruitment Solutions Full time

    Job Overview: We are seeking an experienced Application Support Team Lead to join our Opus Recruitment Solutions team. As a key member of our IT team, you will be responsible for overseeing the support and maintenance of all enterprise applications, ensuring their optimal performance and availability.With a strong background in ITIL frameworks, particularly...


  • London, Greater London, United Kingdom eClerx Full time

    About the OpportunityeClerx is looking for a seasoned Application Support Manager to lead our global teams. As a key member of our technology team, you will play a critical role in driving support resolution and ensuring customer satisfaction.The ideal candidate will have a strong background in software development, hands-on experience with Python or Java,...


  • London, Greater London, United Kingdom eClerx Full time

    Job SummaryeClerx is looking for a seasoned Application Support Manager to oversee the work and growth of several global teams supporting a web-based data and analytics platform.The successful candidate will have a software development background and be able to program in both Python and Java. As the primary point of contact for support issues, you will...


  • London, Greater London, United Kingdom Allied Bakeries | part of Associated British Foods plc Full time

    Allied Bakeries, a multinational business within Associated British Foods plc, is seeking an experienced leader to head its Application Support function. This role involves ensuring the smooth operation and maintenance of various business-critical applications across multiple business units.The successful candidate will have a strong background in IT at a...


  • London, Greater London, United Kingdom Business Manager Full time

    Job OverviewWe are looking for a motivated and experienced individual who can provide critical support to our Product, Tech & Data team. As a Business Manager, you will be responsible for ensuring the smooth operation of business processes, coordinating projects, and providing exceptional support to stakeholders.Key TasksCoordinate and manage multiple...


  • London, Greater London, United Kingdom Business Manager Full time

    Job OverviewWe are seeking an experienced Business Manager to join our Product, Tech & Data team. The successful candidate will have excellent communication skills and be able to build strong relationships with colleagues and stakeholders.ResponsibilitiesThis role involves action tracking, stakeholder coordination, administrative assistance, meeting...


  • London, Greater London, United Kingdom Business Manager Full time

    About this OpportunityWe are seeking an experienced Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled and experienced Business Manager to join our Product, Tech & Data team as a key support function. The ideal candidate will provide critical assistance to senior leaders, driving business goals and objectives through effective coordination and administration.Key Responsibilities:Action tracking and stakeholder...


  • London, Greater London, United Kingdom EVERY CLOUD IT RECRUITMENT LTD. Full time

    We are seeking a seasoned Application Support Manager to lead our client's Application Support Team in London.Job DescriptionThe successful candidate will be responsible for the management of the Application Support Team, ensuring that all tasks are completed efficiently and effectively.Task Allocation: The role will involve allocating tasks to team members...


  • London, Greater London, United Kingdom eClerx Full time

    About eClerxeClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises. As a leading process management and data analytics company, we employ 17,000+ people across our global sites. Our mission is to deliver exceptional results through innovative solutions and collaboration.Why Join Us?You will be...


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    London Stansted Airport is a significant gateway to the world, serving over 28 million passengers annually with flights to more than 190 global destinations. As part of MAG, the largest UK-owned airport operator group, it supports approximately 11,600 on-site jobs and contributes around £7 billion to the local economy.Job RoleThe Construction Manager...


  • London, Greater London, United Kingdom Movement 8 Full time

    Job OverviewMovement 8 is looking for an experienced Application Support and Development Manager to join their team in London. As a key member of the organization, you will be responsible for managing a small team and overseeing the technical support of 3rd party web applications.Responsibilities:Oversee the monitoring of ticket queues for 3rd party web...


  • London, Greater London, United Kingdom eClerx Full time

    Join our team of innovative professionals as a Manager of Application Support Teams. We offer an estimated salary of £90,000 - £140,000 per annum, depending on experience.eClerx is a leader in business process management, providing analytics and automation services to top companies worldwide. As a manager of our application support teams, you will play a...


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    London Stansted Airport is a key gateway to the world, serving over 28 million passengers annually. As part of MAG, the largest UK-owned airport operator group, it supports approximately 11,600 on-site jobs and contributes around £7 billion to the economy.Job OverviewThe Construction Manager position at MAG involves overseeing construction activities to...


  • London, Greater London, United Kingdom Opus Recruitment Solutions Full time

    Are you a seasoned IT professional looking for a challenging role that leverages your technical expertise and leadership skills? We have an exciting opportunity for a talented individual to lead our application support team in Liverpool.The successful candidate will oversee the daily operations of application support, ensuring issues are promptly addressed...


  • London, Greater London, United Kingdom eClerx Full time

    Job OverviewWe are seeking a Senior Application Support Manager to lead our global teams supporting a web-based data and analytics platform. The ideal candidate will have a software development background, with experience in managing teams and driving support resolution.Key Responsibilities:Management of several teams of application support developers,...