Application Support Manager

5 days ago


London, Greater London, United Kingdom Opus Recruitment Solutions Full time

**Job Description:** We are looking for a highly motivated and experienced Application Support Manager to join our team at Opus Recruitment Solutions. The successful candidate will be responsible for leading and managing a team of application support specialists, ensuring the optimal performance and availability of all enterprise applications.

**Key Responsibilities:

  • Oversee the daily operations of application support for enterprise software solutions
  • Prioritise and manage incident resolution, problem management, and root cause analysis
  • Develop and maintain key performance indicators (KPIs), service level agreements (SLAs), and other relevant metrics to measure and improve application support performance

**Requirements:

  • Bachelor's degree in computer science, Information Technology, or a related field
  • At least 5 years of experience in an application support or technical leadership role
  • Strong understanding of ITIL frameworks, particularly in incident management, problem management, and service operations

**Estimated Salary:** £65,000 - £90,000 per annum



  • London, Greater London, United Kingdom Austin Fraser Full time

    About the RoleWe are seeking an experienced Application Support Manager to oversee the operations of our application support team.Key Responsibilities include:Managing the release process for applicationsDeveloping relevant metrics and measuresCollaborating with other IT management personnelEnsuring compliance with industry and regulatory policiesThe ideal...


  • London, Greater London, United Kingdom eClerx Full time

    Job SummaryeClerx is looking for a seasoned Application Support Manager to oversee the work and growth of several global teams supporting a web-based data and analytics platform.The successful candidate will have a software development background and be able to program in both Python and Java. As the primary point of contact for support issues, you will...


  • London, Greater London, United Kingdom Business Manager Full time

    Job OverviewWe are seeking an experienced Business Manager to join our Product, Tech & Data team. The successful candidate will have excellent communication skills and be able to build strong relationships with colleagues and stakeholders.ResponsibilitiesThis role involves action tracking, stakeholder coordination, administrative assistance, meeting...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...


  • London, Greater London, United Kingdom Opus Recruitment Solutions Full time

    Are you a seasoned IT professional looking for a challenging role that leverages your technical expertise and leadership skills? We have an exciting opportunity for a talented individual to lead our application support team in Liverpool.The successful candidate will oversee the daily operations of application support, ensuring issues are promptly addressed...


  • London, Greater London, United Kingdom GradBay Full time £40,000 - £45,000

    Job Overview:We are seeking a highly skilled Application Software Support Manager to join our team at GradBay. As the head of our application support team, you will be responsible for managing and growing a team of individuals to provide excellent break/fix support and potentially upgrades to our mission critical software application in line with agreed...


  • London, Greater London, United Kingdom EVERY CLOUD IT RECRUITMENT LTD. Full time

    About Every Cloud IT Recruitment Ltd.">Every Cloud IT Recruitment Ltd. is currently seeking an experienced Cloud Application Support Manager to join our team based in London.This role involves managing a team of four, focusing on administration, maintenance, third-line support, testing, and QA of new systems and functionality. The successful candidate will...


  • London, Greater London, United Kingdom Ultima Full time

    Job Title: Application Support EngineerA talented Application Support Engineer is required to join our remote team at Ultima App Support. In this role, you will provide expert troubleshooting and support for applications, manage Azure environments, and contribute to the stability and efficiency of our clients' IT systems.As a key member of our application...


  • London, Greater London, United Kingdom Hansen Filler Associates Full time

    About the Role\We are currently seeking a highly skilled Senior Application Support Analyst to join our team at Hansen Filler Associates. The ideal candidate will have a strong background in technical support, with a minimum of 5 years of experience in Technical Customer Support related roles.\As a Senior Application Support Analyst, you will be responsible...


  • London, Greater London, United Kingdom Ultima Full time

    Job OverviewWe are seeking a highly skilled Application Support Specialist to join our team. This role involves providing expert troubleshooting and support for applications, managing Azure environments, and contributing to the stability and efficiency of our clients' IT systems.Key ResponsibilitiesProvide expert troubleshooting and resolution for...


  • London, Greater London, United Kingdom International Arts Manager Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Arts Management Coordinator to join our team at the International Arts Manager.This is a full-time position that requires excellent communication and project management skills, with a focus on supporting the smooth operation of our organisation.About the RoleThe successful candidate will be...


  • London, Greater London, United Kingdom Interface Recruitment UK Full time

    About the OpportunityWe are seeking a highly skilled IT Application Manager to join our dedicated IT Development team in the North West region.The ideal candidate will have experience in business application design, development and support with a strong background in Oracle APEX 22.1 and Oracle 12c or above database management systems.This is an exciting...


  • London, Greater London, United Kingdom Pioneer Search Ltd Full time

    About the JobWe are seeking a highly skilled Senior Application Support Analyst to join our team in London. This is a permanent role with a salary of £70,000.The successful candidate will have experience supporting applications across the Microsoft stack and will be responsible for providing technical expertise to ensure the smooth operation of our...


  • London, Greater London, United Kingdom ITS Recruitment | ITS Works Full time

    **Job Title:** Applications Support SpecialistWe are seeking a skilled Applications Support Specialist to join our team at ITS Recruitment | ITS Works. As a key member of our IT team, you will play a critical role in providing technical support and expertise to our clients.**About the Role:In this exciting position, you will be responsible for...


  • London, Greater London, United Kingdom Hansen Filler Associates Full time

    Job TitleSenior Application Support AnalystAbout the RoleHansen Filler Associates is seeking an experienced Senior Application Support Analyst to join their team. This critical role involves overseeing support for all business applications within the company's IT portfolio.Key ResponsibilitiesReporting to and working closely with the Application Support...


  • London, Greater London, United Kingdom Hunter Bond Full time £90,000 - £115,000

    Job Title: German Speaking Application Support AnalystWe are seeking a skilled German speaking Application Support Analyst to join our team at Hunter Bond. This role involves providing 1st and 2nd line support for in-house and 3rd party software used by the business.Key Responsibilities:BAU/Triage – Ensuring integrity and availability of supported...


  • London, Greater London, United Kingdom Opus Recruitment Solutions Full time

    **Job Overview:** We are seeking an experienced Head of Application Support and Technical Services to lead our application support team in Liverpool. The successful candidate will have a strong background in application support, technical leadership, and ITIL framework, with excellent communication and interpersonal skills.**Key Responsibilities:*Lead and...


  • London, Greater London, United Kingdom Citigroup Inc. Full time

    As a highly skilled Application Support Specialist at Citigroup Inc., you will play a crucial role in ensuring the stability and efficiency of our global banking applications.Job OverviewThis position involves providing technical support to users, driving improvements to processes and workflows, and collaborating with cross-functional teams to resolve...


  • London, Greater London, United Kingdom Movement 8 Full time

    Overview:Movement 8 is an intellectual property business based in London that requires an IT Systems Manager to oversee the support of their 3rd party web applications.Key Responsibilities:Monitoring ticket queues for external applicationsImproving the reporting structure to increase productivityLeading a team of two and providing technical...


  • London, Greater London, United Kingdom State Street Corporation Full time

    We are seeking an experienced Application Support Manager to join our team at State Street Corporation. This is a critical role in ensuring our clients receive first-class technical and application support. The successful candidate will be responsible for managing a team of support engineers, providing business/functional support for investment management or...