Application Support Manager

17 hours ago


London, Greater London, United Kingdom eClerx Full time
Job Summary

eClerx is looking for a seasoned Application Support Manager to oversee the work and growth of several global teams supporting a web-based data and analytics platform.

The successful candidate will have a software development background and be able to program in both Python and Java. As the primary point of contact for support issues, you will collaborate closely with the engineering team to drive resolution and ensure excellent client experience.

A competitive salary of £60,000 - £80,000 per annum, depending on experience, is offered for this role, which also includes a range of benefits such as health insurance, retirement plan, and paid time off.

Responsibilities:

  • Manage several teams of application support developers
  • Collaborate with the engineering team to drive resolution of client issues
  • Create documentation, runbooks, and code snippets
  • Lead by example and foster a culture of innovation and out-of-the-box thinking

Requirements:

  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

About eClerx

eClerx provides business process management, analytics, and automation services to Fortune 2000 enterprises across various industries. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the industry.



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