Customer Claims Support Specialist
8 hours ago
We are seeking a Customer Claims Support Specialist to join our team at Hireful's head office in Harrogate town centre.
The successful candidate will be responsible for handling customer inquiries and resolving claims in a timely and efficient manner.
Responsibilities:- Answer inbound calls from customers wishing to make a claim on their policy
- Provide verbal support and advice to customers in various situations
- Liaise with customers to resolve claims in a timely and efficient manner
- Strong communication skills with empathy and understanding
- Able to work independently and as part of a team
- A competitive salary of £32,000 - £40,000 per annum
- Holiday allowance with annual option to purchase additional days
- Death in Service benefit of four times the salary
- Company pension scheme
- Enhanced maternity and paternity leave packages
- Flexible benefits package allowing customization of overall benefits
- Discounts on technology, electronics, cinemas, restaurants, travel, and more through our benefits portal
- Referral schemes and discounted rates on PIB products
- Comprehensive employee benefits and welfare package supporting financial management, cycle-to-work scheme, counselling, health screening, and more
- Wide range of discounts, including kids' passes, hairdresser discounts, and climate change projects
- PBI's learning and development framework, including professional study options and apprenticeships, supports career growth
- Participation in the PIB Community Trust, which supports fundraising and grants for chosen charities
- Commitment to environmental responsibility, reducing PIB's carbon footprint through daily actions and facility installations
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