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Claims and Customer Service Specialist

1 month ago


Harrogate, North Yorkshire, United Kingdom hireful Full time
About the Role

We are seeking an experienced Customer Advocacy Representative to join our team. The successful candidate will provide exceptional customer service, handling pet insurance claims efficiently and effectively.

As a key member of our team, you will be responsible for empathizing with customers in high-pressure situations, maximizing profit through effective call handling, and identifying fraudulent claims.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work flexibly to support business needs.