Pet Insurance Claims Specialist

5 days ago


Harrogate, North Yorkshire, United Kingdom Jigsaw Full time
About Jigsaw

We are a leading provider of pet insurance solutions, dedicated to delivering exceptional service to our customers.

Our team is passionate about providing a supportive and inclusive environment where our employees can thrive and grow professionally.

Job Summary

We are seeking an experienced Pet Insurance Claims Specialist to join our team. The successful candidate will be responsible for processing pet insurance claims efficiently and effectively, ensuring that customers receive the best possible service.

The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Process pet insurance claims accurately and within designated timeframes
  • Communicate with customers to gather additional information or clarify claims details
  • Work closely with the pet assessment team to request necessary documentation from veterinary practices and policyholders
  • Maintain accurate records of claims processing and customer interactions
Requirements

To be considered for this role, you will need:

  • A minimum of 1 year of experience in a similar claims handling position
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Attention to detail and accuracy when processing claims
  • Basic computer skills and proficiency in Microsoft Office
What We Offer

We offer a competitive salary range of £28,000 - £32,000 per annum, depending on experience. In addition, we provide:

  • A comprehensive benefits package, including health insurance and pension scheme
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A supportive and inclusive work environment with opportunities for career progression

Please note that salary estimates may vary based on location and other factors.



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