Data Insights Specialist

1 week ago


Harrogate, North Yorkshire, United Kingdom PIB Group Full time

About the Role:

We are seeking a skilled Data Insights Specialist to join our customer support team at PIB Group. This is an exciting opportunity for a motivated individual to work closely with our nationwide network of recovery agents and colleagues from other departments, providing exceptional customer care.

Key Responsibilities:

  • You will be answering inbound calls from customers wishing to make a claim on their policy, offering verbal support and advice regarding their breakdown or motor incident.
  • Liaise with our nationwide network of recovery agents and colleagues from other departments within the business.

Requirements:

  • An upbeat and enthusiastic attitude, with a passion for helping customers.
  • Excellent communication skills, with the ability to empathize, reassure, and understand when speaking to customers on the telephone.
  • An organized individual, able to work efficiently while maintaining attention to detail.

What We Offer:

  • A competitive salary of £25,000 per annum.
  • A comprehensive benefits package, including a company pension scheme, enhanced maternity and paternity leave packages, and a flexible benefits package.
  • Ongoing training and development opportunities, supporting your career growth within the organization.

Further Information:

PIB Group is committed to improving its environmental impact in a responsible way. As part of our team, you will contribute to this goal while delivering exceptional customer service.



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