Customer Engagement Leader

5 days ago


Manchester, United Kingdom Storm Guard Roofing and Construction Full time

**Job Title:** Customer Engagement Leader

**Job Summary:** We are seeking an experienced Customer Engagement Leader to join our team. As a key member of our marketing department, you will be responsible for developing and executing customer retention and loyalty strategies that drive business growth.

**Responsibilities**

  • Develop and execute customer engagement and loyalty strategies.
  • Collaborate with cross-functional teams to develop and execute marketing campaigns.
  • Establish and track key performance indicators (KPIs) to measure program effectiveness.
  • Provide recommendations based on data analysis to improve program outcomes.

**Requirements**

  • 10+ years of experience in marketing, with a focus on customer retention and loyalty.
  • Proven track record of driving business results through customer engagement and loyalty programs.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make recommendations.

**What We Offer**

  • An estimated salary of £100,000 - £130,000 per year, depending on experience.
  • Opportunities for professional development and growth.
  • Flexible working hours.


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