Customer Engagement Leader
5 days ago
**Job Title:** Customer Engagement Leader
**Job Summary:** We are seeking an experienced Customer Engagement Leader to join our team. As a key member of our marketing department, you will be responsible for developing and executing customer retention and loyalty strategies that drive business growth.
**Responsibilities**
- Develop and execute customer engagement and loyalty strategies.
- Collaborate with cross-functional teams to develop and execute marketing campaigns.
- Establish and track key performance indicators (KPIs) to measure program effectiveness.
- Provide recommendations based on data analysis to improve program outcomes.
**Requirements**
- 10+ years of experience in marketing, with a focus on customer retention and loyalty.
- Proven track record of driving business results through customer engagement and loyalty programs.
- Strong analytical and problem-solving skills, with the ability to interpret data and make recommendations.
**What We Offer**
- An estimated salary of £100,000 - £130,000 per year, depending on experience.
- Opportunities for professional development and growth.
- Flexible working hours.
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