Practice Receptionist

5 days ago


Nantwich, Cheshire East, United Kingdom Nantwich Health Centre Full time

About Nantwich Health Centre

Nantwich Health Centre is a family-friendly practice that provides high-quality healthcare services to its patients. We are seeking a highly skilled and motivated individual to join our team as a Medical Receptionist.

Job Summary

We are looking for an enthusiastic and fast-learning individual to provide administrative support to our healthcare team. The successful candidate will have excellent people skills, be able to remain calm in a fast-paced environment, and be familiar with working on computerized systems.

Main Responsibilities

  • Welcoming and dealing with patients in a positive and friendly manner.
  • Answering inbound calls and booking appointments using the EMIS system.
  • Dealing with patient queries and requests over the telephone and at the front desk.
  • Liaising with GPs and clinicians in an organized and competent manner.
  • Liaising with external services, such as hospitals, care homes, pharmacies, and community services.
  • Maintaining and updating computerized medical records, showing excellent attention to detail.
  • Maintaining patient and practice confidentiality.

Key Skills and Qualifications

  • Excellent communication and interpersonal skills.
  • Good IT skills, including experience with EMIS and Docman.
  • Minimum 2 years customer service, reception, or administration experience.
  • NHS experience is desirable.

What We Offer

We offer a competitive salary, excellent training and development opportunities, and a supportive work environment. If you are a motivated and organized individual who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity.


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