Community Support Advisor
5 days ago
About the Role
We are seeking a skilled Information & Advice Specialist to join our team at Greenwich Council. As a Generalist Advisor, you will provide expert guidance and support to older adults, helping them navigate complex issues and make informed decisions.
Key Responsibilities
- Provide high-quality information and advice to clients, addressing their unique needs and concerns.
- Work closely with the Advice Case Supervisor to maintain accurate and up-to-date information resources.
- Support the Volunteer I&A Advisors in their roles, ensuring seamless delivery of services.
- Contribute to the development of new initiatives and programs, enhancing the overall impact of our Information & Advice Department.
Requirements
- Proven experience in an advice-based setting, with a strong understanding of the issues affecting older people.
- Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients.
- Strong analytical and problem-solving skills, with the ability to navigate complex situations.
- Ability to work independently and as part of a team, with a flexible approach to meeting changing demands.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities, enhancing your skills and expertise.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
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