Business Development Assistant
7 days ago
Customer Relationship Manager
Job Description:We are seeking an experienced Customer Relationship Manager to join our team at First Recruitment Services. In this role, you will be responsible for building and maintaining strong customer relationships, identifying opportunities for upselling, and supporting Business Development Managers.
The ideal candidate will have excellent communication skills, both written and verbal, as well as strong organisational abilities. They will be responsible for managing databases, identifying part numbers, obtaining quotations, and addressing customer service issues.
Key Responsibilities:
- Customer Relationship Building: Establish and maintain strong relationships with customers to increase sales and revenue.
- Upselling Opportunities: Identify opportunities for upselling and negotiate deals with customers.
- Database Management: Manage databases to identify part numbers, obtain quotations, and track supplier responses.
- Customer Service: Address and report customer service issues to ensure excellent customer satisfaction.
Requirements:
- Salary: Competitive salary range: £25,000 - £30,000 per annum
- Experience: At least 2-3 years of experience in a similar role
- Skills: Excellent communication skills, strong organisational abilities, and proficiency in using computer software and systems
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