Membership Operations Coordinator
2 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Membership Operations Coordinator to join our team at Membership Bespoke. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day management of our membership operations.
Key Responsibilities:
- Process membership applications and fees, maintaining accurate records in our CRM system.
- Perform financial reconciliation and ensure timely payment processing.
- Administer membership operational policies, including leave of absence and membership renewals.
- Work closely with the Membership Operations Manager to ensure accurate reconciliation and reporting for membership income.
- Respond to written and telephone enquiries from members.
- Maintain and update our membership database using Microsoft Dynamics.
- Meet deadlines while ensuring a high quality of work.
- Develop and maintain strong relationships with members and internal stakeholders.
Requirements:
- Good IT skills, including experience with Microsoft Dynamics and CRM systems.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational skills.
About Us:
Membership Bespoke is a specialist recruitment organization dedicated to serving the needs of trade associations, unions, professional, and regulatory bodies. We are committed to providing a dedicated service that meets the unique needs of our clients.
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