Membership Coordinator

3 weeks ago

London, Greater London, United Kingdom Membership Bespoke Full time
Job Overview

Position: Membership Administrator

Sector: Trade Association

Work Arrangement: Hybrid - 1 or 2 Days in Office, 3 or 4 Days Remote

Salary: Up to £33,000 based on experience, plus benefits including 28 days of holiday plus Bank Holidays, 10% salary contribution to pension fund, and an Employee Assistance Programme.

Employment Type: Permanent, Full Time

Our client, a well-established and respected trade association with over 1,800 member organizations, is seeking a Membership Administrator.

Key Responsibilities

The Membership Administrator will play a crucial role in delivering proactive administrative support throughout the membership application process. This position will involve collaboration with the Senior Engagement Manager and the membership applications team to enhance our membership base.

Primary duties include:

  • Acting as the initial point of contact for inquiries related to membership applications.
  • Processing membership applications in line with due diligence standards and established procedures.
  • Assisting the broader Business Development team with their inquiries and potential new member leads.
Candidate Profile

The ideal candidate will possess:

  • Demonstrated customer service experience, preferably in a trade association, standards organization, membership organization, or similar customer-focused environment.
  • Strong proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
  • Relevant college coursework.
  • A university degree in a related field (preferred).
  • Mandatory experience with database systems (Microsoft Dynamics 365).
  • Exceptional organizational skills, with the ability to work independently and collaboratively, managing competing tasks effectively.
  • Strong verbal and written communication skills.
  • Meticulous attention to detail.
  • The capability to handle a high volume of applications, organize multiple documents, and track progress efficiently.
  • A professional and courteous demeanor when interacting with applicants.
  • A flexible team player who can perform under pressure and meet tight deadlines.
Application Process

To express interest in this role, please submit your CV. Due to the high volume of applications, only successful candidates will be contacted. If you do not receive a response within 10 working days, please consider your application unsuccessful.

Membership Bespoke operates as a recruitment business for this position. We encourage applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

With over 10 years of experience, Membership Bespoke is the leading recruitment firm focused on membership roles in the UK, providing tailored recruitment solutions for Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

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