Membership Coordinator

3 weeks ago

London, Greater London, United Kingdom Membership Bespoke Full time
Job Overview

Position: Membership Administrator

Organization: Trade Association

Work Arrangement: Hybrid - 1 or 2 Days in Central London Office, 3 or 4 Days Remote

Salary: Up to £33,000 based on experience, plus benefits including 28 days of annual leave, 10% salary contribution to pension, and Employee Assistance Programme.

Employment Type: Permanent, Full Time

Our client, a well-established and respected trade association with over 1,800 member organizations, is seeking a dedicated Membership Administrator.

Key Responsibilities

  • Serve as the primary contact for inquiries related to membership applications.
  • Process membership applications in compliance with established due diligence standards and procedures.
  • Assist the Senior Engagement Manager and collaborate with the membership applications team to enhance the membership base.
  • Support the broader Business Development team with their inquiries and potential new member leads.

Candidate Profile

  • Demonstrated experience in customer service, ideally within a trade association, standards organization, or membership-focused environment.
  • Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
  • Relevant college coursework is preferred.
  • A university degree in a related field is desirable.
  • Experience with database systems is essential (Microsoft Dynamics 365).
  • Exceptional organizational skills with the capability to work independently and collaboratively, managing multiple priorities effectively.
  • Strong verbal and written communication skills with a focus on interpersonal relations.
  • Meticulous attention to detail and the ability to manage a high volume of applications while maintaining organized documentation.
  • Professional demeanor with the ability to engage positively with applicants.
  • Flexible team player who can thrive under pressure and meet tight deadlines.

Application Process

To express interest in this position, please submit your CV. Due to the high volume of applications, only successful candidates will be contacted. If you do not receive a response within 10 working days, please consider your application unsuccessful.

About Membership Bespoke

Membership Bespoke is a recruitment business specializing in membership-focused roles. We encourage applications from qualified candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

With over a decade of experience, Membership Bespoke provides tailored recruitment solutions for Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

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