Customer Service Representative

5 days ago


Falkirk, Falkirk, United Kingdom GAP Group LTD Full time
Job Overview

About GAP Group LTD

GAP Group LTD is a leading provider of plant and tool hire services to the construction, utilities, and infrastructure sectors.

Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator.

Key Responsibilities

  • Provide exceptional customer service to clients and internal stakeholders
  • Manage and respond to customer inquiries and complaints in a timely and professional manner
  • Process and fulfill customer orders and requests
  • Collaborate with the sales and operations teams to resolve customer issues and improve overall customer experience

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other relevant software

What We Offer

GAP Group LTD offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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