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Customer Service Representative
2 months ago
Job Opportunity
We are seeking enthusiastic individuals with a passion for delivering exceptional customer service to join our team at Falkirk Council. As a customer service assistant, you will be the face of our organization and play a vital role in providing a 5-star visitor experience for all visitors.
Key Responsibilities:
- Provide excellent customer service and support to visitors
- Work collaboratively as part of a team to achieve common goals
- Develop a positive and proactive attitude to ensure a high-quality visitor experience
- Stay organized and manage multiple tasks effectively
Benefits:
- Generous annual leave entitlement
- Pension scheme
Requirements:
- A strong willingness to learn and develop new skills
- Ability to work flexibly, including weekends
- Disclosure Scotland check
About the Role:
This is a casual contract, and we are looking for individuals who can cover Monday to Friday, with the possibility of weekend working. If you are interested in this role, please submit your application with as much detail as possible to allow us to get a comprehensive understanding of your experiences and qualifications.
