Customer Service Representative

4 weeks ago


Falkirk, Falkirk, United Kingdom Booker Group Full time

About the Role

We are looking for a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.

Main Responsibilities

Provide excellent customer service and respond to customer queries in a timely and professional manner

Maintain a high level of product knowledge and be able to answer customer questions confidently

Work effectively as part of a team to achieve sales targets and improve customer satisfaction

Requirements

Previous experience in a customer-facing role is essential

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment and adapt to changing situations

What's in it for you

At Booker, we offer a competitive salary and benefits package, including a discount card, health insurance, and a pension scheme. We also offer opportunities for career development and progression.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please submit your application.



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