Customer Service Assistant

4 weeks ago


Falkirk, Falkirk, United Kingdom Chartwells - Schools Full time
Job Title: Customer Service Assistant - Schools

**About the Role**

We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Chartwells - Schools. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients and customers in a fast-paced environment.

**Key Responsibilities**

* Prepare delicious, high-quality food that delights our clients and customers
* Create attractive food and counter displays
* Represent Chartwells and maintain a positive brand image
* Handle cash and operate the cash register
* Comply with Food Handling & Hygiene standards
* Comply with Health & Safety regulations

**Our Ideal Candidate**

* Has an enthusiastic can-do attitude
* Displays passion for delivering excellent customer service
* Is an excellent team player
* Arrives equipped with a desire to succeed in your role
* Thrives working under pressure
* Demonstrates outstanding timekeeping and reliability
* Has a safety-first mind set
* Has experience within a similar catering-related role, but this isn't essential.

**About Chartwells - Schools**

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.

**What We Offer**

* A comprehensive benefits package which includes but is not limited to:
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

**Please note:** This role is contracted to 43 weeks per year.

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