Customer Service Delivery Expert

3 weeks ago


Falkirk, Falkirk, United Kingdom Booker Group Full time

About the role

We are looking for a dedicated professional who is passionate about delivering exceptional customer service and willing to go the extra mile for our customers.

Working as part of a dynamic team, you will be responsible for ensuring our customers receive a fast and efficient service, with a focus on keeping our shelves full and providing speed of service through the tills.

Ideally, you will have experience within the Wholesale or Retail environment, with a strong commitment to customer satisfaction and a 'can-do' attitude.

Main Responsibilities

* Ensure all customers receive a warm and welcoming service

* Maintain a high level of product knowledge to assist customers with their queries

* Work effectively as part of a team to achieve sales and customer service targets

* Maintain a clean and safe working environment

What's in it for you

At Booker, we offer a fantastic package of benefits, including a colleague card with discounts on purchases, a Tesco colleague discount card, and exclusive access to discounted RAC breakdown cover rates.

We are committed to supporting our employees' health and wellbeing, with a range of resources and services available, including our 24/7 Employee Assistance Programme.

Ideal Candidate

* Friendly and approachable with excellent communication skills

* Ability to work effectively in a fast-paced environment

* Strong commitment to customer satisfaction and a 'can-do' attitude

What to Expect

* A competitive salary and benefits package

* Ongoing training and development opportunities

* A dynamic and supportive work environment



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