Cloud and Onsite Engineer
3 days ago
About Our Company
Right Place Tech is a rapidly growing tech firm that specializes in providing innovative solutions to businesses across the globe. We are committed to empowering our clients with cutting-edge technology to stay ahead in today's competitive market.
Job Description
We are seeking an experienced Complex Issue Resolution Expert to join our support team. In this role, you will be responsible for resolving complex technical issues and ensuring timely solutions for our clients.
Key Tasks:
- Identify and resolve complex technical issues through troubleshooting and analysis
- Evaluate and escalate more challenging issues to senior engineers
- Collaborate with project delivery teams on service improvement initiatives
- Assist with the deployment of new hardware and software solutions
Required Skills:
- Proven experience in technical support and issue resolution
- Excellent problem-solving and analytical skills
- Strong communication and collaboration skills
- Bachelor's degree in Computer Science or related field
Salary Range
The successful candidate can expect a salary of £42,000 - £52,000 per annum, depending on experience. Additionally, you will be entitled to a range of benefits, including comprehensive health insurance, flexible working hours, and access to ongoing training and development opportunities.
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