Cloud Infrastructure Specialist
5 days ago
Konsolute is a dynamic leader in cloud technology solutions, revolutionising operations through Microsoft 365, Azure, and cutting-edge cloud services. We pride ourselves in delivering customised, scalable, and secure cloud infrastructures that drive innovation and business success.
About the Role:
We are seeking a highly skilled Cloud Support Engineer to join our team at Konsolute. As a Microsoft Partner, you'll work alongside cloud experts and have access to exclusive resources and opportunities within the Microsoft ecosystem. The ideal candidate will have 3+ years of experience in supporting and managing Microsoft 365 environments, including Exchange Online, SharePoint Online, Teams, and OneDrive.
Key Responsibilities:
• Provide technical support and expertise across Microsoft 365, Intune, Microsoft Endpoint Manager, and Azure infrastructure
• Conduct regular health checks, audits, and assessments of client cloud environments to ensure optimal performance and security
• Troubleshoot and resolve issues relating to deployed services on the Microsoft 365 and Azure platform
• Manage and support enrolled end-user compute devices
• Monitor and manage support tickets to ensure timely resolution and adherence to SLAs
Requirements:
• Strong knowledge of Microsoft 365 platform
• Strong knowledge of Microsoft Endpoint Manager
• Experience of supporting end-user compute devices such as those running Windows and iOS in a managed environment
• Experience of supporting Azure infrastructure
• Experience of supporting Azure applications hosted on Azure (PaaS, IaaS and SaaS)
• Experience of supporting containerised applications hosted on Azure such as Docker containers and / or Kubernetes solutions
• Microsoft 365 / Azure / Power Platform certification
What We Offer:
Enjoy the freedom to work remotely with flexible hours that promote a healthy work-life balance. We are committed to your development, offering ongoing training, certifications, and pathways to advance your career within the company. Be part of impactful cloud transformation projects for leading global clients, working with the latest technologies in a forward-thinking environment.
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