Cloud Support Professional

10 hours ago


Warrington, Warrington, United Kingdom Cloud Decisions Full time £30,000

Company Overview

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At Cloud Decisions, we're a fast-growing enterprise cloud provider that empowers businesses to thrive. Our Technical Support Team is at the heart of everything, from fully managed cloud environments to cutting-edge connectivity services.

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Salary

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We're offering a competitive salary of £30,000 for this exciting opportunity.

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Job Description

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This role involves providing high-level, customer-focused support via our service desk. You'll be part of a tight-knit team tackling various challenges daily, working with some of the latest technologies (think Microsoft Azure) and leading brands. As a Cloud Helpdesk Engineer, you'll primarily focus on first/second-line customer service support.

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Required Skills and Qualifications

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You'll need:

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  • ">
  • Windows Server or Windows Desktop">
  • Basic TCP/IP networking">
  • Bonus points if you're working toward Azure certifications">
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Benefits

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This role offers great opportunities for growth, including mentorship and support from a leadership team committed to your success. You'll also have the chance to enhance your expertise in both infrastructure and commercial settings.

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Others

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Occasionally, you'll visit data center locations and customer premises, and you'll be part of our on-call rota, ensuring our customers are supported around the clock.



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