Technical Support Specialist

5 days ago


Northampton, Northamptonshire, United Kingdom Virtuoso Recruitment Limited Full time

Job Summary:

Virtuoso Recruitment Limited is seeking a highly motivated and organized Technical Support Administrator to join our team. As a Technical Support Administrator, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and working closely with our management, IT, and sales teams to deliver a high level of customer satisfaction.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Respond to client inquiries and resolve technical issues in a timely and professional manner
  • Work closely with the management, IT, and sales teams to deliver a high level of customer service
  • Process client applications and provide sales advice to new clients
  • Raise invoices and make adjustments to client accounts

Requirements:

  • Excellent verbal and written communication skills
  • Strong computer skills and IT literacy
  • Good attention to detail and organizational skills
  • Ability to prioritize effectively and work in a fast-paced environment
  • Team player with a personable and approachable demeanor

What We Offer:

  • A competitive salary of up to £24,000 per year
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development


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