Medical Receptionist
4 weeks ago
Job Summary
We are seeking a highly organized and communicative Medical Receptionist to join our team at Woodlands Medical Practice. As a key member of our clinical and clerical staff, you will provide exceptional patient care and support to our doctors and other primary care staff.
Main Duties and Responsibilities:
- Book appointments for patients over the telephone and in person.
- Receive patients and deal with any queries.
- Answer telephone enquiries and record messages for the clinical team.
- Generate computerized repeat prescriptions to be signed by the GP.
- Accurately take details of acute prescriptions requested by patients.
- Take part in statutory training and attend practice team meetings.
- Maintain medical records and filing systems.
- Ensure contents of handheld medical records are in chronological order.
- Securely email, photocopy, and scan documents.
- Assist with data input of patient records.
- Add clinical information to patients' electronic notes as advised by the clinician.
- Ensure actions required from hospital letters or clinical results are dealt with efficiently.
- Work as a team member and adhere to the protocols of the surgery.
- Ensure patient confidentiality at all times.
About Us
At Woodlands Medical Practice, we have a large patient list and a diverse team of staff, including GP partners, managerial staff, salaried GPs, paramedics, and more. We are a hardworking and supportive team, and we are looking for someone who shares our values.
Person Specification
- Excellent computer skills.
- Excellent spoken and written English.
- Experience dealing with the public.
- The right to work in the UK.
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