Medical Support Assistant
4 weeks ago
Job Summary
The Oak Gables Partnership is a dynamic and forward-thinking medical practice seeking a skilled and compassionate Medical Receptionist to join our team. As a key member of our front desk team, you will play a vital role in providing exceptional patient care and administrative support to our patients and healthcare professionals.
Main Responsibilities
As a Medical Receptionist, you will be responsible for:
- Receiving and directing patients, visitors, and phone calls in a courteous and efficient manner
- Managing appointments, processing prescriptions, and assisting patients with queries and resolutions
- Working collaboratively with our healthcare team to achieve patient and staff satisfaction
- Providing administrative support, including filing, scanning, and data entry
- Maintaining accurate and up-to-date patient records and demographics
- Processing repeat and acute prescriptions in accordance with practice guidelines
About Our Practice
The Oak Gables Partnership is a thriving medical practice with a team of 8 GPs and 1 GP trainee. Our nursing team includes a Practice Nurse, an Assistant Practitioner, a Health Care Assistant, and a Phlebotomist. We pride ourselves on our commitment to patient-centered care and our collaborative approach to achieving job satisfaction for our staff and excellent customer service for our patients.
Requirements
We are seeking a highly organized and communicative individual with excellent interpersonal skills and a passion for delivering exceptional patient care. Previous experience in a medical reception or administration role is desirable but not essential. You will be required to work flexibly and cover various shifts, including evenings and weekends.
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