Pension and Investment Administrator

23 hours ago


Glasgow, Glasgow City, United Kingdom Aviva Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Pension and Investment Administrator. As a key member of our Platform area, you will be responsible for processing customer and IFA requests, ensuring accuracy and attention to detail, and maintaining excellent communication skills.

Key Responsibilities
  • Process customer and IFA requests via post, email, phone, and reports
  • Ensure service levels are met within a controlled environment, adhering to regulatory and client requirements
  • Develop a good working knowledge of Microsoft applications, particularly Excel and OneNote
  • Previous experience in an administrative and/or customer service/financial services role
What We Offer
  • Generous pension scheme with Aviva contributing 8% when you contribute 2%
  • Competitive salary with excellent benefits package
  • Bonus opportunity based on performance and Aviva's results
  • 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days
  • Discounts on Aviva products and other retailer offers
  • Free Aviva shares and the opportunity to share in the company's success
  • Supportive policies, including parental and carer's leave
  • Flexible benefits to suit your needs, including sustainability options
About Aviva

We are an inclusive company that welcomes everyone, regardless of background or experience. We consider all forms of flexible working and are committed to creating a diverse and supportive work environment.



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