Pension and Investment Administrator
7 days ago
This is an exciting opportunity to join our team as a Pension and Investment Administrator in our Platform area. As a key member of our fast-paced team, you will be responsible for processing customer and IFA requests, ensuring excellent service levels, and adhering to regulatory and client requirements.
Key Responsibilities- Process customer and IFA requests in a timely and accurate manner
- Ensure high-quality service delivery, meeting or exceeding service level agreements
- Adhere to regulatory and client requirements, maintaining a controlled environment
- Develop and maintain a good understanding of Pension, ISA, and Investment Portfolio products
- Collaborate with colleagues to achieve team goals and objectives
- Excellent organizational, administration, and customer service skills
- Good working knowledge of Microsoft applications, particularly Excel and OneNote
- Previous experience in an administrative and/or customer service/financial services role
- Ability to work at a fast pace, with high volumes, while maintaining accuracy and attention to detail
- Excellent communication skills, both written and verbal
- Competitive salary with excellent benefits package
- Generous pension scheme
- Bonus opportunity based on performance
- 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days
- Flexible benefits, including sustainability options
- Opportunity to make a difference through our Aviva Communities
We are an inclusive and welcoming organization, committed to diversity and equality. We value our colleagues and strive to create a supportive and inclusive work environment. If you are passionate about delivering excellent customer service and have a strong understanding of financial services, we encourage you to apply for this exciting opportunity.
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