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Pension and Investment Administrator

2 months ago

Glasgow, Glasgow City, United Kingdom Aviva Full time

About the Role:

This is an exciting opportunity to join our team as a Pension and Investment Administrator in our Platform area. As a key member of our fast-paced team, you will be responsible for processing customer and IFA requests, ensuring high levels of accuracy and attention to detail, and adhering to regulatory and client requirements.

Key Responsibilities:

  • Process customer and IFA requests in a controlled environment, ensuring high levels of accuracy and attention to detail.
  • Exceed required service levels, maintaining a high level of customer satisfaction.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with regulatory and client requirements, ensuring compliance at all times.

Requirements:

  • Excellent organizational, administration, and customer service skills.
  • Good working knowledge of Microsoft applications, particularly Excel and OneNote.
  • Previous experience in an administrative and/or customer service/financial services role.
  • Ability to work at a fast pace and with high volumes, maintaining accuracy and attention to detail.

What We Offer:

  • Competitive salary with excellent benefits package.
  • Generous pension scheme.
  • Bonus opportunity based on performance.
  • 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days.
  • Flexible benefits to suit your needs, including sustainability options.

About Us:

Aviva is a leading insurance and financial services company, committed to helping our customers achieve their goals and aspirations. We value diversity and inclusion, and welcome applications from candidates with diverse backgrounds and experiences.