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Pension and Investment Operations Specialist
3 months ago
Location: Hybrid working arrangement available.
Salary: Competitive starting salary based on experience and qualifications.
About the Role:
As a Pension and Investment Administrator, you will play a crucial role in managing customer and Independent Financial Advisor (IFA) requests. This position primarily involves administrative tasks with opportunities for client interaction through phone communications as you develop your expertise.
Key Responsibilities:
- Process customer and IFA requests received through various channels including email, phone, and postal services.
- Ensure compliance with regulatory standards while meeting service level expectations.
- Maintain accuracy and attention to detail in a fast-paced environment.
- Collaborate with team members to enhance service delivery and operational efficiency.
Essential Skills and Experience:
- Strong organizational and administrative skills.
- Excellent verbal and written communication abilities.
- Proficient in Microsoft Office applications, particularly Excel.
- Prior experience in an administrative or customer service role, preferably within financial services.
What We Offer:
At Aviva, we are committed to investing in our employees. We provide a comprehensive benefits package that includes:
- Generous pension contributions.
- Competitive salary with performance-related bonuses.
- 25 days of annual leave plus bank holidays.
- Employee discounts on Aviva products.
- Opportunities for professional development and career progression.
Inclusivity at Aviva:
We embrace diversity and encourage applications from individuals with varied backgrounds and experiences. We are dedicated to creating an inclusive workplace where everyone can thrive. If you require any adjustments during the application process, please let us know.
We look forward to welcoming you to our team
