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Pension Administration Specialist
3 months ago
Location: Hybrid working arrangement available
Salary: Competitive starting salary based on experience and qualifications
About the Role:
As a Pension and Investment Administrator, you will play a crucial role in our Platform area, contributing to a dynamic team within a fast-paced environment. This position is primarily focused on administrative tasks, with opportunities to engage in customer interactions as you gain expertise in our products.
Key Responsibilities:
- Process customer and Independent Financial Advisor (IFA) requests received through various channels including post, email, and phone.
- Ensure compliance with regulatory standards while exceeding service level expectations.
- Maintain a high level of accuracy and attention to detail in a busy work environment.
- Collaborate effectively with colleagues and build strong relationships with customers.
Skills and Experience Required:
- Strong organizational and administrative skills.
- Excellent verbal and written communication abilities.
- Proficient in Microsoft Office applications, especially Excel and OneNote.
- Prior experience in administrative roles, particularly within customer service or financial services.
What We Offer:
- Generous pension contributions.
- Comprehensive benefits package including competitive salary and bonus opportunities.
- Flexible working arrangements to support work-life balance.
- 25 days of annual leave plus bank holidays, with options to buy or sell additional days.
- Supportive policies promoting employee wellbeing and development.
Inclusivity at Aviva:
We are committed to creating an inclusive environment and welcome applications from individuals with diverse backgrounds. We encourage all candidates to apply, regardless of whether they meet every requirement listed.
For more information about our company culture and values, please explore our website.
