Customer Service Support Officer
4 weeks ago
We are seeking a skilled Customer Service Support Officer to provide exceptional service to our client Devon and Cornwall Police. This temporary role offers a competitive hourly rate of £12.
As a Customer Service Support Officer, you will be the first point of contact for all communication methods, including telephone, email, and social media. You will provide efficient, professional, and timely responses to service requests, offering information, advice, and guidance to the public and other agencies.
- Manage our client's phonelines, monitor social media chat, and provide a reception service for their team.
- Conduct dynamic risk assessments for every contact received and escalate or refer cases to management or emergency services as required.
- Draft responses to correspondence in line with agreed guidelines and policy statements.
- Liaise with key points of contact in the Police Force to support inquiries related to the PCC.
- Provide support to callers who may be emotional, distressed, or vulnerable.
- Undertake analysis to support monitoring and performance management of correspondence and customer service.
- Strong customer service skills with a focus on problem-solving and decision-making.
GCSEs (grade 9-4/A-C) or equivalent in English and Maths.
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Customer Service Support Officer
4 weeks ago
Exeter, Devon, United Kingdom Adecco UK Limited Full timeCustomer Service Support OfficerWe are seeking a highly skilled and experienced Customer Service Support Officer to join our team at Adecco UK Limited. This is a temporary role with a competitive hourly rate of £12.21.Key Responsibilities:Manage client phonelines, monitor social media chat, and provide a reception service for the team.Conduct dynamic risk...
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Customer Service Support Officer
4 weeks ago
Exeter, Devon, United Kingdom Adecco UK Limited Full timeJob Title: Customer Service Support Officer - Temporary RoleDescription:We are seeking a Customer Service Support Officer to join our client Devon and Cornwall Police. This is a temporary role with a competitive hourly rate of £12.21. As a Customer Service Support Officer, you will be the first point of contact for all communication methods into our...
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Academy Financial Support Officer
2 days ago
Exeter, Devon, United Kingdom Service Care Solutions Full timeService Care Solutions is seeking a skilled Finance Officer to join the Devon & Cornwall and Dorset Police Alliance. Based at Middlemoor HQ, this role involves managing central purchasing, overseeing exchequer functions, and providing financial support.Key ResponsibilitiesAccounts Management: Raise sales invoices, track outstanding payments, produce debtor...
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Housing Assets Support Officer
4 weeks ago
Exeter, Devon, United Kingdom Positive Employment Full timeJob Summary: We are seeking a skilled Housing Assets Support Officer to provide exceptional customer service and technical support to tenants, leaseholders, and the public.Key Responsibilities:Manage customer enquiries through various channels in a courteous and responsive manner.Deliver a high-quality Repairs/Planned works appointment booking system to...
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Customer Service and Support Manager
3 weeks ago
Exeter, Devon, United Kingdom AWD online Full timeWe are seeking a Customer Service and Support Manager to join our team at AWD online. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our customers.Key Responsibilities:Respond to customer enquiries via phone, email, and live chatUphold the company's high standards of serviceProvide...
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Customer Service Representative
4 weeks ago
Exeter, Devon, United Kingdom SUEZ Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Officer.This is a fantastic opportunity to work with a leading organization in the water and waste management industry, delivering innovative and environmentally responsible solutions.As a Customer Support Officer, you will be the first point...
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Customer Service and Support Specialist
3 weeks ago
Exeter, Devon, United Kingdom Pick for Britain Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service and Support Specialist to join our team at Pick for Britain. As a Customer Service and Support Specialist, you will be the first point of contact for customers, providing outstanding service and support.Key ResponsibilitiesRespond to customer enquiries via phone, email, and live...
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Customer Support Advisor
3 weeks ago
Exeter, Devon, United Kingdom Seetec Business Technology Centre Full timeJob Role: We are seeking a Customer Support Advisor to join our team at Seetec Business Technology Centre. As a Customer Support Advisor, you will play a critical role in welcoming new participants referred to us by their Job Centre Work Coaches.Key Responsibilities:Promote the Employability programme positively.Complete the pre-referral process (warm...
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Customer Service Representative
3 weeks ago
Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at Thrifty Car and Van Rental. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.About the RoleProvide...
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Customer Service Representative
4 weeks ago
Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide dedicated vehicle hire reservation services to...
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Customer Service Representative
4 weeks ago
Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full timeWe are seeking a Customer Service Representative to join our team at Thrifty Car & Van Rental. As a key member of our reservation team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProcess customer reservations and...
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Customer Service Representative
4 weeks ago
Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
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Customer Service Representative
4 weeks ago
Exeter, Devon, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Exeter, United Kingdom. As the first point of contact, you will handle incoming calls, emails, and chat queries with professionalism and efficiency.Key Responsibilities:Provide accurate information regarding products and services.Resolve customer...
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Customer Service Representative
4 weeks ago
Exeter, Devon, United Kingdom Alliance Automotive Group Full timeJob SummaryWe are seeking a skilled Customer Service Advisor to join our team in Exeter. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAnswering inbound phone calls and emails from customersResponding to voicemails and managing social media...
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Customer Liaison Officer
4 weeks ago
Exeter, Devon, United Kingdom Mears Group PLC Full timeAbout the RoleWe are seeking a skilled Customer Liaison Officer to join our team at Mears Group PLC. As a key member of our customer service team, you will be responsible for supporting the resolution of front-line complaints and queries.Key ResponsibilitiesSupport the delivery of customer training to operational teams.Act as a Mears brand ambassador,...
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Customer Service Ambassador
1 week ago
Exeter, Devon, United Kingdom NEXT Full timeAbout the Role:We are seeking a highly motivated and enthusiastic Customer Service Ambassador to join our team as a Sales Support Associate. This temporary, flexible role will provide exceptional customer service in our store environment.As a Customer Service Ambassador, you will be responsible for:Providing fast and friendly service to customers at all...
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Customer Service Representative
1 week ago
Exeter, Devon, United Kingdom Alliance Automotive Group Full timeCustomer Service AdvisorWe are looking for a skilled Customer Service Advisor to join our team in Exeter. As a Customer Service Advisor, you will be responsible for providing exceptional customer service experience, responding to customer inquiries, and resolving customer complaints in a timely and professional manner.Key Responsibilities:Answering inbound...
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Customer Support Specialist
2 months ago
Exeter, Devon, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Exeter, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Service Representative
4 weeks ago
Exeter, Devon, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in the UK.Key Responsibilities:Handle customer inquiries via various channels.Provide accurate product and service information.Resolve customer issues efficiently and escalate when necessary.Process customer orders and manage account...
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Customer Service Coordinator
3 weeks ago
Exeter, Devon, United Kingdom Cathedral Appointments Ltd Full time**Delivering Exceptional Customer Service**Cathedral Appointments Ltd is seeking a highly organised and customer-focused individual to join our team as a Customer Technical Support Associate.The successful candidate will be responsible for:Managing our company portal, fleet setup changes, and general administrative support as the go-to contact for each...