Customer Service and Support Specialist
4 weeks ago
About the Role
We are seeking a highly skilled and motivated Customer Service and Support Specialist to join our team at Pick for Britain. As a Customer Service and Support Specialist, you will be the first point of contact for customers, providing outstanding service and support.
Key Responsibilities
- Respond to customer enquiries via phone, email, and live chat
- Resolve customer issues efficiently and professionally
- Maintain accurate records of customer interactions
- Provide product information and guidance
- Collaborate with other departments to ensure customer satisfaction
- Uphold the company's high standards of service
Requirements
- No previous experience required – full training will be provided
- Excellent written and verbal communication skills
- A positive attitude and a customer-first mindset
- Ability to work effectively in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Willingness to learn and develop new skills
What We Offer
We offer a competitive salary, benefits, and the opportunity to work with a dynamic team. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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