Customer Service and Support Specialist

4 weeks ago


Exeter, Devon, United Kingdom Pick for Britain Full time

About the Role

We are seeking a highly skilled and motivated Customer Service and Support Specialist to join our team at Pick for Britain. As a Customer Service and Support Specialist, you will be the first point of contact for customers, providing outstanding service and support.

Key Responsibilities

  • Respond to customer enquiries via phone, email, and live chat
  • Resolve customer issues efficiently and professionally
  • Maintain accurate records of customer interactions
  • Provide product information and guidance
  • Collaborate with other departments to ensure customer satisfaction
  • Uphold the company's high standards of service

Requirements

  • No previous experience required – full training will be provided
  • Excellent written and verbal communication skills
  • A positive attitude and a customer-first mindset
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Willingness to learn and develop new skills

What We Offer

We offer a competitive salary, benefits, and the opportunity to work with a dynamic team. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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