Customer Experience Specialist

4 days ago


Exeter, Devon, United Kingdom Home Group Limited Full time
Lead Support Worker Exeter, Devon

We are seeking a dedicated Customer Experience Specialist to join our team in Exeter, Devon. This is a permanent, full-time role that requires working on a rota basis. The successful candidate will receive a competitive salary of £12.61 per hour (£42,664 per annum) and a range of benefits, including a Health Cash Plan.


About the Role

The primary objective of this position is to support customers with complex needs, empowering them to make informed decisions and achieve their goals. As a key member of our team, you will work collaboratively to deliver exceptional customer care, fostering a supportive and inclusive environment.


Your Key Responsibilities
  • Supporting customers with complex needs and developing personalized plans to meet their requirements
  • Empowering customers to take control of their lives, making informed decisions about their care and well-being
  • Working closely with colleagues to ensure seamless delivery of customer care services

What We Offer
  • A dynamic and supportive work environment that values teamwork and collaboration
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A comprehensive salary and benefits package, recognizing your value to our organization

Why Join Us?

At Home Group Limited, we pride ourselves on making a positive impact in people's lives. As a Customer Experience Specialist, you will play a vital role in delivering high-quality services that transform lives for the better. If you are passionate about customer care and want to make a real difference, we encourage you to apply.



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