Customer Service and Credit Control Specialist

2 weeks ago


Exeter, Devon, United Kingdom EDF Energy Full time

Customer Service and Credit Control Specialist

At EDF Energy, we are seeking a skilled Customer Service and Credit Control Specialist to join our team. In this role, you will be responsible for ensuring swift collection of payments from our Large Business Customers.

The Opportunity

You will be working with a team of 35, split into smaller, multi-skilled groups, to contribute to the collection of millions of pounds worth of invoices every month. Your key responsibilities will include contacting customers by telephone, applying logical problem-solving skills, and identifying disputes.

What We Offer

We offer a tailored training programme for this role, ongoing mentoring and support from team leaders, and the opportunity to achieve a renowned CICM credit management qualification, paid by us. Your career journey, powered by us, will support our mission to help Britain achieve Net Zero.



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