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Receptionist / Administrative Assistant
2 months ago
About the Role
We are seeking a highly motivated and organized individual to join our team as a Receptionist at our busy clinic in Crewe. As a key member of our front-of-house team, you will play a crucial role in providing exceptional customer service to our clients and visitors.
Key Responsibilities
- Manage telephone enquiries for our Children's Mental Health services in Crewe, interacting with service users, carers, families, and professionals.
- Efficiently handle or redirect calls as appropriate, ensuring a welcoming and professional atmosphere.
- Provide administrative support to the team, including filing, photocopying, and faxing.
- Develop and maintain effective relationships with clients, carers, and professionals, ensuring a high level of customer satisfaction.
Requirements
- NVQ Level 2 Business and Administration or equivalent/or relevant administration experience.
- Knowledge and use of Microsoft Office.
- Knowledge and understanding of the Data Protection Act.
What We Offer
- A supportive and collaborative work environment.
- Opportunities for professional development and growth.
- A competitive salary and benefits package.
About Us
Cheshire and Wirral Partnership NHS Foundation Trust provides health and care services to local people, including mental health, learning disability, community physical health, and all-age disability care. We are committed to delivering high-quality services that meet the needs of our community.
