Receptionist

2 days ago

Crewe, Cheshire East, United Kingdom Cheshire and Wirral Partnership NHS Foundation Trust Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Receptionist at our busy clinic in Crewe. As a key member of our front-of-house team, you will play a vital role in providing exceptional customer service to our clients and visitors.

Key Responsibilities
  • Manage telephone enquiries for our Children's Mental Health services in Crewe, efficiently handling or redirecting calls as appropriate.
  • Interact with service users, carers, families, and professionals, providing a welcoming and professional atmosphere.
  • Use initiative and common sense to resolve issues and provide solutions.
  • Develop and maintain effective relationships with colleagues, service users, and external partners.
Requirements
  • NVQ Level 2 Business and Administration or equivalent/or relevant administration experience.
  • Knowledge and use of Microsoft Office.
  • Knowledge and understanding of Data Protection Act.
What We Offer

We offer a supportive and collaborative work environment, with opportunities for professional development and growth. Our team is dedicated to providing high-quality mental health services to young people in our community.

We are committed to promoting equality and diversity, and we welcome applications from individuals who share our values and are passionate about making a difference in the lives of young people.

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