Receptionist / Administrative Assistant
2 days ago
About the Role
Cheshire and Wirral Partnership NHS Foundation Trust is seeking a highly motivated and organized individual to join our team as a Receptionist in our busy clinic. As a key member of our front-of-house team, you will play a crucial role in providing exceptional customer service to our clients and visitors.
Key Responsibilities
- Manage telephone enquiries for our Children's Mental Health services, efficiently handling or redirecting calls as appropriate.
- Interact with service users, carers, families, and professionals, providing a welcoming and professional atmosphere.
- Use initiative and common sense to resolve issues and provide solutions.
- Develop and maintain effective relationships with internal and external stakeholders.
- Contribute to the delivery of high-quality mental health services to young people in our community.
Requirements
- NVQ Level 2 Business and Administration or equivalent/or relevant administration experience.
- Knowledge and use of Microsoft Office.
- Knowledge and understanding of Data Protection Act.
What We Offer
- A supportive and collaborative work environment.
- Opportunities for professional development and growth.
- A competitive salary and benefits package.
About Us
Cheshire and Wirral Partnership NHS Foundation Trust provides health and care services for local people, including mental health, learning disability, community physical health, and all-age disability care. We are committed to delivering high-quality services that meet the needs of our community.
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