Commercial Relationship Manager

1 month ago


Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time
Company Overview
JACOBS DOUWE EGBERTS is a €5 billion global business that offers a wide range of coffee and tea products. We are committed to doing the right thing across the world and strive to make a positive impact on our customers, employees, and the environment.

Salary
The estimated annual salary for this position is £60,000 - £80,000, depending on experience. This includes a basic salary, bonus, and benefits package.

Job Description
In this role, you will be responsible for managing the relationship with value retail customers and developing our commercial relationship to support future growth. You will take ownership of customer relationships, balance external customer requirements with the support of a cross-functional selling team, and work closely with leadership teams within the UK. Key responsibilities include delivering customer AOP P&L, pricing, promotion, negotiation, and account planning of customers, and developing customer relationships and bringing the customer strategy into JDE. Additionally, you will negotiate NPD listings, distribution increases, feature plans, and shopper activation, and lead internal business planning & stakeholder management.

Required Skills and Qualifications
To succeed in this role, you will need strong organisational skills, the ability to work with others to deliver a specific customer strategy, and a proven track record of NSV growth achievement. You should also have a strong ability to deal with ambiguity, lack of data, and difficult and demanding customer conversations. A degree education or equivalent is required, as well as experience in UK Account Management in a retail FMCG brand environment, preferably with experience of dealing with customers within the discounter's sector.

Benefits
We believe amazing things can happen over a cup of coffee. Our company culture values individuality, achievements, and mutual support. We offer a dynamic work environment where everyone has the opportunity to grow and develop their careers.

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