Collections Specialist
2 weeks ago
We are seeking a highly motivated and driven individual to join our team as a Customer Solutions Agent at a global financial services organisation.
About the Role:
As a Customer Solutions Agent, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Meet and exceed sales targets
- Work collaboratively with internal teams to achieve business objectives
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to meet and exceed sales targets
- High school diploma or equivalent required
What We Offer:
Pertemps Glasgow offers a competitive salary and benefits package, as well as opportunities for career growth and development.
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