Infrastructure Resolution Specialist

18 hours ago


Maidenhead, Windsor and Maidenhead, United Kingdom Reboot Recruit Ltd Full time
About the Opportunity

We are excited to offer an exciting opportunity for a skilled Technical Service Desk Engineer to join our team at Reboot Recruit Ltd. As a key member of our IT support team, you will play a critical role in delivering exceptional customer service and resolving technical issues for our clients.

Key Responsibilities
  • Provide remote technical support to clients
  • Log all incidents in the Service Desk system and follow procedures and processes
  • Work on projects under the guidance of senior engineer
Requirements

To be successful in this role, you will need:

  • 1-2 years' experience on a Service Desk or a similar role within an IT support environment
  • Excellent customer focused approach and commitment to service delivery
  • In-depth knowledge of Windows technologies including Active Directory, Windows Server 2012 and above, Windows Desktop 10 and above, Windows Microsoft Office, Microsoft 365 Administration, System build, deployment and maintenance, Intune and Entra, Experience with MS Teams, Experience with SharePoint On-Line
Salary and Benefits

We offer a competitive salary of £27,000 - £30,000 per annum, plus company benefits.



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