Order Management Specialist

2 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom Remy Cointreau Full time
Job Description

We are looking for an experienced Order Management Specialist to join our team in Maidenhead. The successful candidate will be responsible for managing order-to-cash processes, analyzing data to identify areas for improvement, and driving business growth.

The ideal candidate will have a strong understanding of order management processes, experience in driving collaborative efficiency projects, and excellent customer focus skills. They will also possess the ability to set a strategic vision and communicate effectively with stakeholders.

A competitive salary of £55,000 - £75,000 per annum is on offer, depending on experience. This is a full-time position based in Maidenhead with a hybrid work arrangement.

Key Responsibilities:

  • Develop and implement order management processes to optimize supply chain flow
  • Manage complaint resolution and communicate effectively with customers
  • Collaborate with cross-functional teams to drive business growth and improvement initiatives
  • Analyze data to monitor performance and identify areas for improvement
  • Attend international BPO network meetings and quarterly reviews

Requirements:

  • Proven experience in order management and supply chain operations
  • Strong analytical and problem-solving skills
  • Excellent communication and leadership skills
  • Ability to set priorities and manage multiple tasks
  • Familiarity with EDI systems and data analysis tools
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